Help and support
Email us: app@omvihealth.com. We reply within 2 business days (Australian Eastern time).
Please tell us which iPhone you have, your iOS version, and which OMVI scale you use (OMVI Body or OMVI Nutrition). Don't send health details we don't need.
In the app
- Help: Me › Help has answers to the common questions about weighing, body composition, food logging and your account.
- Your data: Me › Privacy and legal lets you download, correct or delete your information.
OMVI Premium
OMVI Premium is billed by Apple. To cancel or change it: iPhone Settings › your name › Subscriptions › OMVI Health. Refunds are handled by Apple at reportaproblem.apple.com.
Delete your account
See Delete your account.
Buying a scale
Orders, delivery and returns for scales bought from our online shop are handled by the shop at omvihealth.com, under its own terms and policies.